Your browser does not support JavaScript or its disabled!
Please turn it on, or be aware that some features on this website will not work correctly.
Contact Support

Contact Support

Choose the right channel for your question. For account access, use the recovery page before contacting the team.

Official Discord

Ask the HighbiniOT community and contact the support team through the official server.

Open Discord

Frequently Asked Questions

Find answers about connecting, accounts and the main server features.

Read the FAQ

Account Recovery

Use the native recovery options if you have forgotten your account details or password.

Recover Account

Before Sending a Report

A clear report helps the team investigate the right event. Include the following information when contacting support on Discord:

  1. Character and world

    Give your character name and the world where the problem happened.

  2. Date, time and time zone

    Provide the approximate time so the team can locate the relevant server records.

  3. What happened

    Describe the steps, what you expected and what actually happened. Include the exact error message, if any.

  4. Useful evidence

    Attach a screenshot or short recording when it helps explain the issue. Hide personal information first.

Never post your password, recovery key or payment-card details. Support does not need your password to investigate a report.

Website Tickets

Website ticket system unavailable

No ticket form is connected on this website. Use the official Discord for support; submitting this page does not create a request.

WEBSHOP
Exclusive Content
GET HIGHBINI COINS
BOOSTED
💀 Mimar Haffar (Final)
Boss
Mimar Haffar (Final)
⚔ Wyrm
Creature
Wyrm
DISCORD
Join our community!
JOIN DISCORD
WIKI
Guides, monsters, quests and all the knowledge of HighbiniOT!
EXPLORE THE WIKI