Official Discord
Ask the HighbiniOT community and contact the support team through the official server.
Open Discord
Choose the right channel for your question. For account access, use the recovery page before contacting the team.
Ask the HighbiniOT community and contact the support team through the official server.
Open DiscordFind answers about connecting, accounts and the main server features.
Read the FAQUse the native recovery options if you have forgotten your account details or password.
Recover AccountA clear report helps the team investigate the right event. Include the following information when contacting support on Discord:
Give your character name and the world where the problem happened.
Provide the approximate time so the team can locate the relevant server records.
Describe the steps, what you expected and what actually happened. Include the exact error message, if any.
Attach a screenshot or short recording when it helps explain the issue. Hide personal information first.
Never post your password, recovery key or payment-card details. Support does not need your password to investigate a report.
No ticket form is connected on this website. Use the official Discord for support; submitting this page does not create a request.